1hr no video recorded around midnight-1am IP3m-943

[colin_gould]

Strangely my recently purchased IP3M-943 outdoor bullet cam, last few nights is not appearing to record an hour,
consistently from 10mins after midnight to 1:05am.. but it records the rest of ~23hrs.
eg there is blank no video on the playback timeline from 00:10:00 - 01:05:00, but rest is green regular recordings etc.
This timing is consistent over several days.

I confirmed I have recording schedule is properly enabled, as default from 000000-235959.
I thought it was working/recording previously, but those have aged off the sd card...

Anyone else seen this?
Software Version: 2.420.AC00.26.R, build : 2016-06-27

[Melvin]

Hello colin_gould,

Not sure what is causing this issue. Have you checked the play back in Amcrest Surveillance software to rule its not a browser issue? If that is not the case you might have to try performing a hard reset on the camera and reconfigure it. This will need you to open the bottom cover of the camera and press and hold the reset button for more than 15 seconds while its connected to power. Please find the link for the software below.

https://support.amcrest.com/hc/en-us/ar ... llance-Pro