1080P HDCVI Push Notifications to App Stopped

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Hazmatty
Posts: 2
Joined: Thu Apr 13, 2017 8:58 am

1080P HDCVI Push Notifications to App Stopped

Post by Hazmatty »

My motion push notifications to the Amcrest View Pro app have stopped completely. I changed noting! iPhone 6 running the latest iOS. I can view live cameras from the app. Motion events are recorded when I review the DVR recordings, but nothing is pushed to the app. This was working with no issues until about a week ago. The reason I purchased this system was for the motion alerts. If they are not going to work I will have to remove the system and return it after spending an entire weekend installing it.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: 1080P HDCVI Push Notifications to App Stopped

Post by Melvin »

Hello Hazmatty ,

Please try removing the DVR from the app from device manager and re add it. Re enable push notifications and see if it works.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Hazmatty
Posts: 2
Joined: Thu Apr 13, 2017 8:58 am

Re: 1080P HDCVI Push Notifications to App Stopped

Post by Hazmatty »

I've done those things numerous times already. Rebooted system, deleted and reloaded app, repaired system to app....
AmcrestMeh
Posts: 3
Joined: Tue May 10, 2016 12:43 pm

Re: 1080P HDCVI Push Notifications to App Stopped

Post by AmcrestMeh »

I stopped receiving push notifications (email/app) for motion as well yesterday (13 April), changed nothing.
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