Web browser display not working correctly

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rcrosier
Posts: 1
Joined: Thu May 11, 2017 5:42 pm

Web browser display not working correctly

Post by rcrosier »

Hi,

I've tried three browsers and they all look the same. The image is very small and many controls are missing. Also, menu options at the top are all gone.

I was working with cameras earlier today, setting motion triggering areas, and all was fine.

Any ideas what might be going on? I've attached a sample image of the screen. It's the same with Edge, Firefox and Chrome.

The app is working fine, however.

Thanks.
AWhalen_Cloud_problem.jpg
AWhalen_Cloud_problem.jpg (102.32 KiB) Viewed 353 times
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Web browser display not working correctly

Post by Melvin »

Hello rcrosier ,

This issue has been fixed now. Are you still facing any issues?
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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