I first opened a call on 31st May regarding my webcam, which is showing a pink & green picture. (#138223)
I had a prompt response the next day suggesting things to try, but these did not work and I emailed back on 2nd June (#138833)
Again, I got a response the same day saying an RMA had been opened. I promptly responded with the completed RMA and proof of purchase.
I heard nothing back so emailed again on 5th June.
Again, no response so emailed 13th June (after my holiday). (#141687)
19th June, no response.
21st June, guess what, no response. (#143476)
I am getting thoroughly annoyed now. I have had no security camera now for a month.
This is a fine example of poor customer service and would like this resolving without delay.
I have even had to register to use the forum under a different email address because I could not get a website confirmation email (and no it didn't go to my spam!).
