SMTP relay problems - Email test failed

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jminarick
Posts: 1
Joined: Thu Oct 12, 2017 12:28 pm

SMTP relay problems - Email test failed

Post by jminarick »

Anyone else having trouble setting up their SMTP notifications?

I tried my google account and I created a yahoo account. Both say "email test failed". I followed all the smtp settings instructions form the amcrest site and google/yahoos sites including the "allowing unsecured connections" from googles settings.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: SMTP relay problems - Email test failed

Post by Melvin »

Hello jminarick ,

Please go to the network settings on the camera and under TCP IP change the IP address to Dynamic (DHCP) and save the settings. Reboot the camera and see if it works. You can change it back to static after this.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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brbeaird
Posts: 2
Joined: Sat Oct 21, 2017 7:21 pm

Re: SMTP relay problems - Email test failed

Post by brbeaird »

Make sure you click save on your e-mail settings before trying to test.
noirish
Posts: 17
Joined: Wed Nov 18, 2015 6:15 pm

Re: SMTP relay problems - Email test failed

Post by noirish »

I have two cameras with the exact same settings, yet one works and the other does NOT work. Resetting and re-configuring do not solve the issue either. They were both working fine before the firmware upgrade. Every firmware upgrade messed up existing setup. This is frustrating.
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