seeing recordings on mobile, not on web

[brendaj]

I believe I'm getting all the correct notifications and I'm seeing recordings on the iOS app, but I'm not seeing the recordings on the web view.

This morning I did see a couple of recordings as they happened, and then they disappeared.

This problem just started this morning. I saw that the website was down briefly for maintenance today. Are the problems resolved or are you still working on them?

-Brenda

[Jordan77]

For me I get the error message "No recordings" through the Amcrest View Pro app. When I logon through my browser via the DDNS address, it shows I have recordings, I just can't get them to play. It acts like its trying to play but no video ever starts. I have tried IE, FireFox, Chrome, Safari, and all the same results.

[brendaj]

This issue was resolved sometime yesterday. No communication from tech support.

[Jordan77]

I am talking about viewing recordings on my camera, recorded to the SD card. I am trying to view them through the Amcrest pro app or the desktop app.