NV2108E - Web Access Windows 10 (Edge, Chrome)

Any major updates coming, Upcoming Software, General Security advice for others and topics alike Post them here so other users can chat with you.
Post Reply
spankbot
Posts: 4
Joined: Tue Sep 26, 2017 9:26 am

NV2108E - Web Access Windows 10 (Edge, Chrome)

Post by spankbot »

Does anyone have the following issue connecting to a NV2108E or similar NVR series? Currently, I'm unable to connect to the NV2108E using Windows 10 Edge or Chrome plugin.

When logging on, a generic message is thrown to download plugin.

Edge: The plugin downloads successfully and installs, but does not install any viewable software
Chrome: Plugin installs successfully with a launch icon; however, the same message appears to "Install Plugin" when authenticating with the NVR after the plugin is already installed and configured.

I have a IP3M-943W, and can access the camera directly using the Chrome Plugin on Windows 10.

**Note: Safari Plugin on MacOS works just fine to connect to NV2108E, but spikes CPU significantly vs connecting to IP3M-943W
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: NV2108E - Web Access Windows 10 (Edge, Chrome)

Post by Melvin »

Hi Spankbot,

Unfortunately,the plugin may not work with either Google Chrome, Microsoft Edge.
The option would Internet Explorer or Mozilla Firefox. Safari is also another option for MAC users.

These are the alternatives
1. To use Internet explorer. On Windows 10 Pc’s this can be found by using the search option to the right of the Start menu (also known as Cortana if activated).
2. For MAC users, Safari continues to be an option.
3. To use Surveillance Pro software for viewing, playback options, and most settings.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Post Reply