No refund for canceled Cloud account?

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frogg
Posts: 21
Joined: Tue May 03, 2016 7:41 am

No refund for canceled Cloud account?

Post by frogg »

I had to delete my Amcrest Cloud account and open a new one due to a technical issue. I was charged for the new account (2 cameras), but no refund for unused portion of the old account? What is up with that?
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: No refund for canceled Cloud account?

Post by Melvin »

Hello frogg,

Please contact our RMA team to get the refund if you are not using it.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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