Motion Detection and Alarm Issues

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robdog09
Posts: 2
Joined: Wed Sep 13, 2017 6:21 pm

Motion Detection and Alarm Issues

Post by robdog09 »

Hi, i just bought my first Amcrest system. Its a NVR with three cameras, running software version:

3.200.AC00.0 build 2017-5-16

I have three cameras setup. Two out front (front door and driveway), and one outback (deck). I have three issues with MD on the system:

1) I am getting email alerts, but when i go into search for the actual events, i cannot find them in the playback tool.
2) The search events tool seems to only work with the front door camera. I actually get events, and its picking up motion on that camera. Its probably a little too sensitive, but it gets me when i walk out the door, which means it works. For Driveway and Deck, i have two different problems. All three cameras have had plenty of motion on them, so this is bizarre.
2a) On Driveway, when i do a search, i get a "No Records!" message in the window, but also a little toast message that says "Driveway has no record".
2b) On Deck, when i do a search, i get a "No records!" message, but the little toast doesnt appear.
3) I cannot seem to get snapshots attached to the emails.

See attached screenshots for details
Screen_Shot_2017-09-13_at_8_26_31_PM.jpg
Screen_Shot_2017-09-13_at_8_26_31_PM.jpg (388.23 KiB) Viewed 1587 times
elenitaylor
Posts: 1
Joined: Thu Sep 21, 2017 2:49 am

Re: Motion Detection and Alarm Issues

Post by elenitaylor »

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