IPM-723 continually trying to phone home

Any major updates coming, Upcoming Software, General Security advice for others and topics alike Post them here so other users can chat with you.
Post Reply
vds
Posts: 1
Joined: Thu Dec 28, 2017 10:42 am

IPM-723 continually trying to phone home

Post by vds »

my IPM-723 continually tries to do DNS lookups of the following hostnames:
  • amcrestview.com
  • config.amcrestcloud.com
  • p2p.amcrestview.com
It sends approximately 60,000 such DNS lookups per day. Ridiculous.

I have ZERO interest in my camera connecting outside my LAN under any circumstances. Everything I can think of is disabled, including p2p, but the camera is still trying to phone home.

How can I stop this (other than a hack like setting its DNS to 127.0.0.1 so it queries itself into the pavement) ?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IPM-723 continually trying to phone home

Post by Melvin »

Hello vds,

There is no option to disable these connection attempts. The cameras needs to connect to these addresses to be able to use services like Amcrest view and Cloud.

You can block the camera external access from router which would be a good option to block these attempts.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Post Reply