IP3M-941W Firmware

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wjaspers
Posts: 1
Joined: Mon Jun 05, 2017 9:32 pm

IP3M-941W Firmware

Post by wjaspers »

The dual band 2.4GHz, 5GHz IP camera has several issues with its current ("Amcrest_IPC-AWXX-V2_Eng_NP_V2.420.AC00.17.R.20170414.bin" firmware, rel 4/14/2017).

I've tried contacting support twice, and gotten nowhere.
I've tried contacting the company directly, and gotten no response.
I've tried factory resetting the device multiple times, and continue to encounter the same connectivity issues.
This is my last effort to encourage some improvements before I return my device.

Issues at hand:
- WiFi connectivity won't re-establish if the device loses power and power is later restored.
- WiFi connectivity will only complete its connection if and only-if the device is connected via ethernet first.
- Several sections of the Web UI have broken or non-functional buttons.
- The Web UI cannot export configuration at all.
- The Web UI doesn't differentiate between frequencies of WiFi networks.
- Some device parameters don't seem to save at all (when altered via the Web UI or desktop applications).
- iOS app setup doesn't work no matter how the device is connected to my network.
- DNS configurations appear to be reset by the nearest gateway no matter how I define them.
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