IP2M-841S - extremely hot base

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applepie
Posts: 1
Joined: Sun Mar 19, 2017 5:29 pm

IP2M-841S - extremely hot base

Post by applepie »

I set up the IP2M-841S successfully but it goes off line after some period of time. Its great while it works. I noticed that the unit itself is extremely hot and the led is flashing red when its offline. I unplug it, wait a while, replug it in, and it functions normally for a while but does the same thing. For whatever reason, this last time the camera itself was facing towards the back (the side where the power cord goes into). I did check and it does have the latest firmware already loaded.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IP2M-841S - extremely hot base

Post by Melvin »

Hello applepie ,

If the red light flashes it is an indication of bad power supply or power port in the camera. It would be ideal to get the camera replaced under warranty.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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