In the Cloud app, how do you control a PTZ camera?

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atrsd
Posts: 1
Joined: Mon Dec 18, 2017 3:44 am

In the Cloud app, how do you control a PTZ camera?

Post by atrsd »

I have a PTZ camera (IP2M-841B). There is probably an icon staring at my face, but I can't see it. In the cloud app, how do I control a PTZ camera? I can control it in the local app by swiping after selecting the "control" icon with 4 arrows. But the cloud app has no equivalent functionality that I can find. Please help! Thanks
GreenScrew
Posts: 39
Joined: Fri May 13, 2016 2:55 pm

Re: In the Cloud app, how do you control a PTZ camera?

Post by GreenScrew »

You can't control the PTZ from amcrestcloud.com you need to use the Amcrest View mobile app or amcrestview.com on a supported browser.
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