how to view my camera from a computer online? i don't have a cell phone.

[Bmac1x]

is there a very simple tutorial or video that can tell me how to view my camera from a computer online?
i don't have a cell phone.

[t84a]

Simple:

https://support.amcrest.com/hc/en-us/ca ... -Downloads

[Melvin]

Hello Bmac1x,

You can use the Amcrest Surveillance Software from the above link. Add the camera with the serial number username and password and it should work from anywhere.

[Bmac1x]

thanks guys.
Melvin how do i access it from anywhere ?
only ip i see is 192.168.0.x.

[t84a]

If you want to access your cameras away from your network, you'll need to set up port forwarding for each camera. First step is to set up the cameras with unique static IP addresses and unique HTTP ports. Make sure you assign IP addresses outside the DHCP range the router is assigning IP addresses. For ports, I usually start at 1500 and the go to 1501, 1502,...

Next, you will go to you router and set up port forwarding for each camera. Forward both TCP & UDP. If you tell me your router make and model, I can help or you can go to http://www.portforward.com.

Lastly, to access the cameras away from your network, you'll need to know your public IP address. Go to http://www.whatismyip.com for that. When you're all finished, you'll access the camera by <public IP>:<port>. Something like 73.161.9.29:1500

I hope this helps.

[Melvin]

Hello Bmac1x,

Please give us a call if you are still having issues.

https://amcrest.com/contacts

[Bmac1x]

my modem/router: ARRIS Touchstone®
DOCSIS® 3.0
Data Gateway

[t84a]

Still need the model #. Also, what model cameras and how many?

[Bmac1x]

Touchstone® Data Gateway DG1670A
1 camera
Amcrest UltraHD 2K (3MP/2304TVL) WiFi Video Security IP Camera with Pan/Tilt, Dual Band 5ghz/2.4ghz, Two-Way Audio, 3-Megapixel @ 20FPS, Wide 90° Viewing Angle and Night Vision IP3M-941B (Black)

[t84a]

Ordinarily, this would be a slam dunk but a search of your modem/router shows port forwarding is unreliable. I can walk you through all the steps but you should try Melvin's way first if you plan to use the Amcrest viewer. The viewer takes care of everything. If you want to go down the path I explained, let me know.