Does AmcrestView Pro playback work for anyone?

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qbbenub
Posts: 4
Joined: Sat Jun 25, 2016 7:11 am

Does AmcrestView Pro playback work for anyone?

Post by qbbenub »

Hi - I have an IPM-721s. Motion detection works -- I get events emailed to me just fine, and can playback these events from on my desktop in chrome at www.amcrestcloud.com/timeline. The problem is my phone (android 5.01). I have both amcrest view pro installed and the amcrestcloud app.

With amcrest view pro I can see the live stream, but there are no recordings to view for playback (I have walked in front of the camera many times today, so there are many motion events which I can see at www.amcrestcloud.com/timeline).

The amcrestcloud android app fails in different ways. It pops up the message "an error occurred" when I try to access the live view for a camera. As for playback, I can see multiple orange vertical lines on the timeline, but when I click on any of these, I get the same "an error occurred" pop-up.

So, does anyone use these apps (real users, not amcrest employees)? If so, does playback work for you? And finally, if so, are there any magic settings I'm somehow missing?
-q
qbbenub
Posts: 4
Joined: Sat Jun 25, 2016 7:11 am

Re: Does AmcrestView Pro playback work for anyone?

Post by qbbenub »

Never mind, I figured it out (at least for view pro). I needed to have an sd card installed. I thought that it was possible for the app to download playback info from amcrestcloud.com, but I guess not
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