Android App NO MOTION DETECTION

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dwightmstone
Posts: 3
Joined: Thu Oct 06, 2016 7:55 pm

Android App NO MOTION DETECTION

Post by dwightmstone »

It will do motion over the cloud service but there is no notices in my Android App I have set area and schedule on the app and nothing ... this APP is useless i should just return these cameras and be done with this mess
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Android App NO MOTION DETECTION

Post by Melvin »

Hello dwightmstone ,

If you have enabled motion detection and would like to get notification on the phone, please open the Amcrest View Pro app and go to configuration > Push notification and make sure its turned on.

1) Schedule for motion detection is set in the camera web UI and detection area is set.(From PC if possible)
2) Push notification is enabled on the app and you have selected 'Live view' as push type
3) Make sure motion detection is enabled in the push notification setting as well.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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