Amcrest 720P HDCVI 8CH 2TB DVR Stopped Working

[navinbriggs]

I have a Amcrest 720P HDCVI 8CH 2TB DVR and it stopped working. It just beeps every few minutes and has a constant humming noise, fan does not work at all. It happened after I lost power to the house. Do you think its fried? Being this is a HDCVI is there a replacement available?

[Melvin]

Hello navinbriggs ,

Yes if its defective and within warranty it can be replaced. Can you please call us at 1-888-212-7538 ?

[navinbriggs]

The unit is from 2015 so I doubt the warranty is still valid. I've tried to call Amcrest three times now only to hang up after being on hold for over 10 minutes each time.

[navinbriggs]

Got it working again but now the hard drive is not recording and "No Disk" appears in the upper left corner of each live view.

[navinbriggs]

Got it working but not the hard drive is not recording and I see a "No Disk" message in the upper left corner of my live views.

[Melvin]

Hello navinbriggs ,

Please open the DVR box and ensure that the connections on the hard drive are intact. The sata and power cable should be properly connected.

https://www.youtube.com/watch?v=S3kK9JCE52k

If they are then you may have to try replacing the hard drive.