admin password NV4108

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edwaud
Posts: 3
Joined: Sun Jul 17, 2016 9:45 pm

admin password NV4108

Post by edwaud »

I have a spanking new NV4108. The system prompted me to change the admin password. I entered the new password in both fields, saved it and now it does not recognize the password.

Had I not typed the same password in both fields, then the password would not have changed. However entering the the password 'admin' or the one I changed it to results in an 'Invalid password error, x times(s) left.

Is there a way to reset the system back to factory again or do I now have a new boat anchor?
WOW123
Posts: 3
Joined: Thu Jul 07, 2016 9:12 am

Re: admin password NV4108

Post by WOW123 »

Ring up your friendly tech support. Wait on the phone for one hour and they will give you a new password.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: admin password NV4108

Post by Melvin »

Hello edwaud ,

We will help you reset your password for the NVR. Please call us on our supportline and our support reps will help you with that.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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edwaud
Posts: 3
Joined: Sun Jul 17, 2016 9:45 pm

Re: admin password NV4108

Post by edwaud »

Alas, I will not be testing out the support line on this occasion. Once again I have been duped by capslock. I did not realise that capslock was on. I tried my new password as all caps and got in. At least this story ends on a happy note.
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