Account Locked

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mikem2136
Posts: 1
Joined: Sat Jul 16, 2016 8:59 pm

Account Locked

Post by mikem2136 »

When I try to view my camera through the AmcrestView website, a pop-up comes up that reads, "Current Account Is Locked." How do I unlock my account!?
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Account Locked

Post by Melvin »

Hello mikem2136,

Make sure that the username of the camera is correct. Reboot the camera and try again. Please contact our technical support team if none of these fixes the issue.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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