Amcrest Forum

Hello

I recently purchased this camera. The issue I am having is I have it setup to my NVR and by default the NVR shows the sub stream. No big deal but on this camera I cannot find where to change the Flip and Mirror settings for the sub stream. When I change the settings under camera > Configuration It does indeed change it for the main stream but when I view the sub stream it only shows the default. So my image is upside and backwards on the substream. I have looked everywhere and I am at a loss. Please see attachments.

Hello roberttimmons ,

The flip settings should apply to both the streams equally. May I know what version of the firmware does your camera have? Also do you have the camera added to Amcrest cloud?

Thanks for the reply. I figured the same it should apply to both streams. But It Does not. When I first installed the camera. The system made me do an automatic firmware update because of a security issue. After That I checked manually and looks like to me I have the most current one avail.

Software Version2.420.AC00.11.R, build : 2016-01-06
WEB Version3.2.1.318298
ONVIF Version2.4.1


I did not sign up for the cloud but i will certainly try that. i have a nvr which takes care of the recording.. But I will do that now for the sake of troubleshooting..

Thanks!

I have a cloud account now. setup the camera and now the substream is swapped! weird fix but it fixed it! Thanks!

Bringing this back to the top. The camera lost power and now the sub stream is flipped again. any other suggestions?

Hello roberttimmons,

Login to the cloud and edit the camera and adjust the Flip from there.