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Cameras will not recognize wifi

Posted: Sat Feb 10, 2018 8:55 am
by raysmithtx
3 cameras not working. I deleted all programs and reset all cameras. Tried to update the firmware but the IP Config program will not work. When cameras are connected to the ethernet cable I can see the camera in live view on my iphone. Note I can NEVER see the camera on the Surveillance Pro desktop program though. When disconnected from the ethernet cable the light blinks green ( I don't know if that good or bad) but I cannot get any images on the iphone (I can see a "Network not available") message below where the image should be. I have checked the router IP address and there are other devices on the 2.4ghz network so that is not the problem.

I would appreciate some help on this.

Re: Cameras will not recognize wifi

Posted: Sat Feb 10, 2018 12:20 pm
by mrcleanstl
Have you configured the cameras to use WiFi in the NET section of the IP CONFIG program?

Re: Cameras will not recognize wifi

Posted: Sat Feb 17, 2018 5:57 pm
by mordeo
Make sure you don't have wifi and ethernet enabled on the device at the same time. I've read this causes issues.