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Latest firmware bug

Posted: Tue Dec 05, 2017 5:05 pm
by AGupta
I have 5 IP2M-841 cameras. They are constantly saving the video to FTP server. After updating to firmware IP2M-841_IPM-721_V2.520.AC00.18.R.20170629, doing a hard reset and re-configuring camera manually from scratch, I have the following problem:

The video recorded is not correct. On playback, the video jumps like someone is fast forwarding it by several seconds at a time. The audio does not jump. So, the audio and video go out of sync. I use the default pack duration of 8 minutes. The video stops couple of minutes before 8 minutes but the audio continues on. This makes the video file useless.

So, I reverted back to IP2M-841_IPM-721_V2.420.AC00.18.R.20170521, did a hard reset, reconfigured camera from scratch and the problem went away. I have had these cameras for about a year and never had this problem with video jumping forward till firmware IP2M-841_IPM-721_V2.520.AC00.18.R.20170629.

Re: Latest firmware bug

Posted: Wed Mar 21, 2018 8:01 am
by tomschmidt
I am trying to revert back to firmware 2.420.AC00.12.R, build : 2016-04-13, does anyone know where I can find it, please PM me. Thank you