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Notification outside of schedule set

Posted: Tue Jun 06, 2017 7:35 pm
by love777
I have set motion detection on the web interface. The yellow bars at the set times correct? I have it set to 10pm-4am but I am getting motion alerts all day long. Why? Please help.

Thank you

Re: Notification outside of schedule set

Posted: Wed Jun 07, 2017 2:25 pm
by Melvin
Hello love777 ,

The yellow bars you set under set up > Storage > Schedule is only the recording schedule. The motion schedule can be set at set up > Video detection > Schedule.This is where it determines at what times the motion needs to be on.

Re: Notification outside of schedule set

Posted: Wed Jun 07, 2017 2:29 pm
by love777
Thank you for the reply!
So is it set to do motion detect all day and that's why i am getting alerts all day?
Is this schedule for when i am to get notified then?

thanks!

Re: Notification outside of schedule set

Posted: Wed Jun 07, 2017 2:44 pm
by Melvin
Hello love777 ,

Yes this schedule is when you get notifies through push notification email etc.

Re: Notification outside of schedule set

Posted: Thu Jun 08, 2017 8:02 am
by love777
Is there an option for Video detection on the Mobile app?
Do i set this on the NVR and then what do i set on the Mobile app?

thanks

Re: Notification outside of schedule set

Posted: Thu Jun 08, 2017 12:52 pm
by Melvin
Hello love777 ,

It is better to set up the motion detection settings from the NVR directly. Through the mobile app under menu > configuration center, you can enable/disable motion detection.