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Firmware updates

Posted: Thu Mar 30, 2017 8:57 am
by lford6343*
I HATE updates, seems like all companies don't try them enough then we have problems.
I updated to firmware version 10 and completely knocked me off with my pc. The config program only seen 2-3 of my cameras and when I tried to log in it just froze there.
DO NOT UPGRADE TILL THIS GETS FIXED
IPhone is fine.

Re: Firmware updates

Posted: Thu Mar 30, 2017 4:51 pm
by Melvin
Hello lford6343*,

A hard reset of the camera is required after firmware update.

For this, you need to press and hold the indicator light on the back of the camera for 10 - 15 seconds. The light will turn red and the camera will do its initial pan/tilt after this. You need to set up the camera once again after this as it will reset all the settings

Re: Firmware updates

Posted: Fri Apr 14, 2017 11:20 pm
by sterhv
need help identifying NVR for update - 4 channel 1080p
Record Channel:4
SN:1C02E7EPAYU516Q
Web:3.1.0.5
System Version:3.200.AC00.0
Build Date:01/04/2015
looks like AMDV10804
thanks in advance