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saving setup data

Posted: Thu Mar 02, 2017 11:11 am
by michaelmiller
It seems that some how my camera (Pro HD IP3m-943 bullet camera) does not maintain the changes I make in setup. I make the changes in the video and motion detection, saving after each change do a refresh to make sure the changes were there resave then move to the next function. The next morning I check the videos notice the time overlay has disappeared so check my setup and there back to default. Any ideas on this?

Re: saving setup data

Posted: Thu Mar 02, 2017 1:02 pm
by Melvin
Hello michaelmiller,

Have you added this camera to Amcrest Cloud service? If you have done so the Cloud settings overrides the camera settings causing this issue.