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Surveillance Pro- Grayed out icons?

Posted: Fri Dec 30, 2016 3:27 pm
by ftcbig
My home page of surveillance pro is suddenly all grey icons? I cant click anything at all, but ipconfig and the mobile app shows my camera is fine. Solutions?

Re: Surveillance Pro- Grayed out icons?

Posted: Fri Dec 30, 2016 5:26 pm
by Melvin
Hello ftcbig ,

This appears strange. Can you please uninstall and reinstall the software?

Re: Surveillance Pro- Grayed out icons?

Posted: Sat Dec 31, 2016 12:59 pm
by ftcbig
Yes that seemed to have worked. however now i have no PC-NVR , and no option to add one though surveillance pro. when i do it manually it says it there but no network host.

this is ridiculous

Re: Surveillance Pro- Grayed out icons?

Posted: Sat Dec 31, 2016 2:44 pm
by ftcbig
so i uninstalled and reinstalled again with the older version of surveillance pro, and now my password to log in is not working. Nothing has changed, my password is the same for ipconfig and this, and its not taking it.

this is the last straw, i was looking for a turn-key system and this is clearly not it.