Can't Load Plugins for IP2M-842 due to AV software
Posted: Thu Oct 27, 2016 12:52 am
I purchased 2 Amcrest Cameras: 1) IP2M-841B & 2) IP2M-842 outdoor bullet.
With the 841b, I was able to download/install the plugins with no issue.
With the 842, my AV software indicates the plugin file is not safe and deletes it. Since the plugins are downloaded from the camera, I checked my firmware and I have the latest version.
Questions:
1) why are the plugin packages different between the 841b and 842? I would expect the same plugin should work with all the cameras
2) When will the plugin package for the 842 be updated so it does not trigger the AV software to delete the file? NOTE - it is NOT acceptable to disable the AV software to get this install, especially given the AV software did not have any issue with the 841b plugins.
With the 841b, I was able to download/install the plugins with no issue.
With the 842, my AV software indicates the plugin file is not safe and deletes it. Since the plugins are downloaded from the camera, I checked my firmware and I have the latest version.
Questions:
1) why are the plugin packages different between the 841b and 842? I would expect the same plugin should work with all the cameras
2) When will the plugin package for the 842 be updated so it does not trigger the AV software to delete the file? NOTE - it is NOT acceptable to disable the AV software to get this install, especially given the AV software did not have any issue with the 841b plugins.