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Amcrest View Android App won't scroll down
Posted: Mon Oct 24, 2016 1:14 pm
by mjdaggs
I downloaded the Amcrest View app on my wife's Droid 2 phone and am trying to set up the DVR in the Device Manager. When I click on Add Device and select DVR / NVR the option for IP/Domain/DDNS is too far down on the screen for me to click the button, and I can't get the screen to scroll down. I do not want to use the P2P connection - how can I get to the IP/Domain/DDNS button?
Re: Amcrest View Android App won't scroll down
Posted: Mon Oct 24, 2016 2:29 pm
by Melvin
Hello mjdaggs,
It sounds like a phone specific issue. You downloaded the Amcrest view Pro not the Amcrest view pad right? Also check the display settings of the phone and adjust the Font size to see if that helps.
Re: Amcrest View Android App won't scroll down
Posted: Wed Oct 26, 2016 6:29 am
by mjdaggs
It was the font size setting. Once I lowered it to normal the app displayed correctly. Your developers may want to adjust the app though so the setup screen can scroll so you are able to complete setup even if you have a larger font size set. Or just make the app display a predetermined font size regardless of the phone settings so everything fits on the screen.
Re: Amcrest View Android App won't scroll down
Posted: Wed Oct 26, 2016 11:17 am
by Melvin
Hello mjdaggs ,
Thank you for the feedback. Good to know it worked for you.