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Issues with the Cloud....

Posted: Fri Oct 21, 2016 1:25 pm
by mtom938
Greetings

The last couple of days I've been experiencing issues on AMCREST CLOUD. I receive email notifications of motion alerts, but when I go to the cloud the timeline is blank. No videos. Was working fine a few days prior. Camera is the IP2M-841B. Any ideas? :?

Re: Issues with the Cloud....

Posted: Fri Oct 21, 2016 2:12 pm
by Melvin
Hello mtom938 ,

Please try removing the camera from cloud and adding it again. Please contact support if the issue persists.