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Live View isnt working anymore

Posted: Sat Jul 23, 2016 1:12 am
by monroe152
I purchased a 1080P recently and had everything working perfect. As of yesterday I can no longer connect to the Live View even though I still receive the snapshot. I use it on my android and iPad. Any suggestions on what happened and how I can fix this?

Thank you in advance.

Re: Live View isnt working anymore

Posted: Mon Jul 25, 2016 8:49 am
by Melvin
Hello monroe152,

Please try power recycling the camera. Also delete the camera from the app and add again. Please contact our support team if the issue persists.

https://amcrest.com/contacts