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App and Smart Client No longer displaying footage

Posted: Sat Jul 16, 2016 8:13 am
by affcandco
I just set up the system. Initially the footage displayed on the laptop screen although there was a slight delay. Went to set up app----message kept displaying load streaming. I have restarted, rebooted and plug out the system to no avail. Please help. System: 960H

Re: App and Smart Client No longer displaying footage

Posted: Mon Jul 18, 2016 8:08 am
by Melvin
Hello affcandco,

Go to settngs > System > General and Change the Video standard to NTSC from PAL and reboot the DVR. Please contact our technical support if you are still facing issues.

https://amcrest.com/contacts