Good Evening indigojon,
indigojon wrote:How does a person adjust those settings in the Amcrest Cloud?
An article has been created to show these steps in more detail.
https://support.amcrest.com/hc/en-us/ar ... rest-Cloud
Below is a short how-to on the process:
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Cloud option- changing resolutions
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With the camera on the cloud, please verify the setting is set to the highest resolution possible on the cloud.
The cloud will override many settings causing the camera to revert if not set up.
To edit these settings from the cloud home page:
Select the camera and verify it is highlighted in green.
Select the triangle to the right of the camera name.
A menu will appear. select edit.
Edit Camera (Camera Configuration/settings) window will appear
Go down the list to Quality. Use the dropdown menu to change the resolution to
Verify Image appearance is set to the highest resolution or the option you prefer. Then Save. The resolutions available will depend on the camera model of the camera and what resolutions the camera is capable of using. That should prevent from changing the resolution settings. Please keep in mind the higher the resolution, the more network resources it will use especially upload speed. If you start experiencing partial clips (usually around 30 sec) or limited viewing, it is possible to consider lowering the resolution.
For additional assistance, please reach out to us by calling at 1-888-212-7538 or through email at
support@amcrest.com
Thanks,
Amcrest Support