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IP3M-954E sends unnecessary motion alerts

Posted: Wed Jun 08, 2016 7:47 am
by GaryPSU
My camera sends a motion email alert with snapshot(s) whenever the camera is first activated (I reboot daily). This also happens when the day to night changeover (ir light) occurs. Is this normal? Not a big deal, but can I disable the alert just for these occurrences?

Re: IP3M-954E sends unnecessary motion alerts

Posted: Wed Jun 08, 2016 10:47 am
by Melvin
Hello GaryPSU ,

The camera detects motion based on the pixel changes in the image and so it might send false alerts when the IR lights kicks in or out. Also light changes can sometimes cause this. You can try adjusting the sensitivity and threshold. There is no other setting to exclude these events alone unfortunately.

Re: IP3M-954E sends unnecessary motion alerts

Posted: Thu Jun 09, 2016 3:21 am
by doobs
I can't get mine to send me any notifications so I'd say your lucky

Re: IP3M-954E sends unnecessary motion alerts

Posted: Fri Jun 10, 2016 6:29 pm
by GaryPSU
Melvin wrote:Hello GaryPSU ,

The camera detects motion based on the pixel changes in the image and so it might send false alerts when the IR lights kicks in or out. Also light changes can sometimes cause this. You can try adjusting the sensitivity and threshold. There is no other setting to exclude these events alone unfortunately.
Thanks!