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Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 9:15 am
by user0001
Same here. This is what happens when camera providers force you to use their servers.
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 10:31 am
by SpudsMac
Anyone else think their server has been hacked and that we're in for the long haul until they can fix their security issue? Hard to believe it would take this long to fix otherswise. Maybe Santa's elves can help out tonight and get things fixed.....
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 10:33 am
by tkwolfe59
I as well, and where is Amcrest to address this? It’s been DAYS and no solutions or comments from these people!
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 10:36 am
by greeman
On my Samsung (android) didn't see any Amcrest smart home updates in play store. I deleted and reinstalled the app and signed in and wa la, all is working again.
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 11:43 am
by jimmyt2
Pixel 7a. I deleted the app & installed from the app store. It is working for me now as well.
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 12:22 pm
by aldouswu
Yes, I also just deleted the app and installed again. It works. I saw the date of the new version is 12/23, that means they just released a fixed version yesterday.
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 1:18 pm
by m1379
Fixed here too after getting the app update from the Google Play store.
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 4:33 pm
by jawilli312
Yep, they fixed it today with an updated app.
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 8:47 pm
by scdaze03
Iphone IOS app still isnt working for me on any my devices. I've reported this numerous times and support keeps replying with "Please install updated Android app" The problem is I am referring to IOS, i dont own any android devices. It's like Support isnt even reading my emails and just sending a generic response.
Has anyone else submitted a ticket for the IOS issues?
I have spent thousands of dollars on Amcrest smart home products over the years and this is really causing me alot of problem. All the systems I have suggested for friends and family are now text me saying they can't access the cameras on IOS which puts me in the middle of the issue.
Re: Amcrest Smart Home - "Network Error" cannot login
Posted: Tue Dec 24, 2024 9:01 pm
by WarmPepsi
scdaze03 wrote: ↑Tue Dec 24, 2024 8:47 pm
Iphone IOS app still isnt working for me on any my devices. I've reported this numerous times and support keeps replying with "Please install updated Android app" The problem is I am referring to IOS, i dont own any android devices. It's like Support isnt even reading my emails and just sending a generic response.
Has anyone else submitted a ticket for the IOS issues?
I have spent thousands of dollars on Amcrest smart home products over the years and this is really causing me alot of problem. All the systems I have suggested for friends and family are now text me saying they can't access the cameras on IOS which puts me in the middle of the issue.
Days ago.
Amcrest tech support doesn’t know the difference between android and Apple IOS. The Apple app was last updated 10 months ago. (Wtf?)