Amcrest Forum

Hello skp20040 ,

This is actually the web interface of the camera. You can open it by typing the ip address of the camera on a web browser. Please check the below tutorial that explains accessing the camera interface on PC.

https://www.youtube.com/watch?v=OA_UPFf ... wh&index=4

Many thanks Melvin, I had forgotten how to get there , I will give it a try

Well I have tried suggestions also contacted Amcrest and tried their suggestion of resetting, I also deleted the camera from Cloud and reinstalled it and still it will record footage and let you watch it back but no live view, there is obviously something wrong at Amcrest end that they are not seeing or do not know how to fix.

skp20040 wrote:Well I have tried suggestions also contacted Amcrest and tried their suggestion of resetting, I also deleted the camera from Cloud and reinstalled it and still it will record footage and let you watch it back but no live view, there is obviously something wrong at Amcrest end that they are not seeing or do not know how to fix.

I agree it's something wrong with cloud, since first my IP3M-956E did it until I deleted my cloud account, and added both cameras to a new account. All was well for a few days, but now my IP2M-844E is doing it. Hope they can fix this. Cloud still needs further development, but fixing this would make me feel much better about using cloud. Deleting and setting up new cloud account every week or two is not a "fix" I can live with.

I am having this exact same problem the entire last month with all my IP2M-841 cameras. They record, but no live view using amcrest cloud. Live view appears using the iphone and ipad apps and amcrestview.com, but not using amcrest cloud that I just paid $120.
There must be a problem on Amcrest's end.
Melvin have you found the solution yet?

Having the exact same issue. The cloud app sucks. Numerous bugs. Live view does not work on one camera but it plays events. The they camera records events but fails to play. Birth have no live view. Tech support sucks.

Same issue. Cloud does not work.

Hello Watcher,

Is the issue with live view only or is it not recording either?