Notification outside of schedule set

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
love777
Posts: 5
Joined: Tue Jun 06, 2017 8:32 am

Notification outside of schedule set

Post by love777 »

I have set motion detection on the web interface. The yellow bars at the set times correct? I have it set to 10pm-4am but I am getting motion alerts all day long. Why? Please help.

Thank you
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Notification outside of schedule set

Post by Melvin »

Hello love777 ,

The yellow bars you set under set up > Storage > Schedule is only the recording schedule. The motion schedule can be set at set up > Video detection > Schedule.This is where it determines at what times the motion needs to be on.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
love777
Posts: 5
Joined: Tue Jun 06, 2017 8:32 am

Re: Notification outside of schedule set

Post by love777 »

Thank you for the reply!
So is it set to do motion detect all day and that's why i am getting alerts all day?
Is this schedule for when i am to get notified then?

thanks!
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Notification outside of schedule set

Post by Melvin »

Hello love777 ,

Yes this schedule is when you get notifies through push notification email etc.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
love777
Posts: 5
Joined: Tue Jun 06, 2017 8:32 am

Re: Notification outside of schedule set

Post by love777 »

Is there an option for Video detection on the Mobile app?
Do i set this on the NVR and then what do i set on the Mobile app?

thanks
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Notification outside of schedule set

Post by Melvin »

Hello love777 ,

It is better to set up the motion detection settings from the NVR directly. Through the mobile app under menu > configuration center, you can enable/disable motion detection.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Post Reply