SD CARD NOT SHOWN ON CAMERA PROGRAM

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robertolito
Posts: 4
Joined: Sun Apr 30, 2017 9:50 am

SD CARD NOT SHOWN ON CAMERA PROGRAM

Post by robertolito »

I have just purchased a Amcrest IP2M-841 ProHD 1080P Camera
I inserted an SD Card (2GB) card. I opened the camera program and went to menu: Storage/ Destination.
The SD Card does not appear listed.
Can anyone help?
Thanks
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: SD CARD NOT SHOWN ON CAMERA PROGRAM

Post by Melvin »

Hello robertolito,

Please ensure that the card is slotting in properly. The metal pins should be facing upwards while inserting the card and there should be a click when it fits in. Please try another card to rule out any camera defect.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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robertolito
Posts: 4
Joined: Sun Apr 30, 2017 9:50 am

Re: SD CARD NOT SHOWN ON CAMERA PROGRAM

Post by robertolito »

Thanks. Finally worked after I did a Reset of device.
Dodgeramking
Posts: 2
Joined: Fri May 05, 2017 12:21 pm

Re: SD CARD NOT SHOWN ON CAMERA PROGRAM

Post by Dodgeramking »

Where do you see the SD card on the program ? I can't get my new cameras to record
noirish
Posts: 17
Joined: Wed Nov 18, 2015 6:15 pm

Re: SD CARD NOT SHOWN ON CAMERA PROGRAM

Post by noirish »

I just noticed my SD card has disappeared from the listing last night while I was playing with my network settings. I'm thinking it was from the firmware upgrade I did a couple month ago because it was working fine before that. Maybe I will try a reset tonight...
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: SD CARD NOT SHOWN ON CAMERA PROGRAM

Post by Melvin »

Hi Noirish,

Please try a reset and see whether this is getting listed. in most of the cases, reset after an upgrade is an option for fixing issues.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: SD CARD NOT SHOWN ON CAMERA PROGRAM

Post by Melvin »

Hi Noirish,

Please try a reset and see whether this is getting listed. in most of the cases, reset after an upgrade is an option for fixing issues.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
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