App Stopped Working on Phone

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john150
Posts: 5
Joined: Thu Mar 16, 2017 2:51 am

App Stopped Working on Phone

Post by john150 »

I have the IP2M-841 and am able to connect fine on computer using amcrestddns. App on my Kindle tablet works fine. But the app on my phone (Galaxy S5) used to work fine but will not connect now. I've uninstalled and reinstalled, tried both P2P and DDNS and it just times out without connecting. Any ideas appreciated.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: App Stopped Working on Phone

Post by Melvin »

Hello john150,

Could you please give us a call so that we can troubleshoot this issue further?

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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