Firmware updates

Any major updates coming, Upcoming Software, General Security advice for others and topics alike Post them here so other users can chat with you.
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lford6343*
Posts: 21
Joined: Fri Mar 24, 2017 5:56 pm

Firmware updates

Post by lford6343* »

I HATE updates, seems like all companies don't try them enough then we have problems.
I updated to firmware version 10 and completely knocked me off with my pc. The config program only seen 2-3 of my cameras and when I tried to log in it just froze there.
DO NOT UPGRADE TILL THIS GETS FIXED
IPhone is fine.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Firmware updates

Post by Melvin »

Hello lford6343*,

A hard reset of the camera is required after firmware update.

For this, you need to press and hold the indicator light on the back of the camera for 10 - 15 seconds. The light will turn red and the camera will do its initial pan/tilt after this. You need to set up the camera once again after this as it will reset all the settings
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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sterhv
Posts: 1
Joined: Fri Apr 14, 2017 11:05 pm

Re: Firmware updates

Post by sterhv »

need help identifying NVR for update - 4 channel 1080p
Record Channel:4
SN:1C02E7EPAYU516Q
Web:3.1.0.5
System Version:3.200.AC00.0
Build Date:01/04/2015
looks like AMDV10804
thanks in advance
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