PC-NVR NOT RECORDING

[tthach830]

I have 4 Wifi Cameras and it was working until i format my computer and reset all the cameras.

Recordings are working for SD card and I am able to play them back thru the app
But I cannot playback thru Survuilance Pro.

I checked PC-NVR recordings and it said no recordings.
I opened playback switch to LOCAL and hit search and it said no recording

Please help!

[Melvin]

Hello tthach830 ,

As you formatted the HDD, you will have to reconfigure the PC NVR settings. Re add all cameras to PC NVR, allocate space on your drive under PC NVR again and also set up the schedule for each camera below. If this does not work, please uninstall the reinstall the software and reconfigure everything.

[greenlakeview]

I have the same problem. I have tried multiple times and the playback search always says "no recording". I have uninstalled and reinstalled several times. I added the device to the PC-NVR application. Allocated disk space. Set the record plan. I added the pc-nvr device to the device list in surveilance pro. The app created a c:/ temp /media folder which looks like it contains a series of files to hold the 50gb of space I allocated. These files remain untouched. Liveview works fine.

My camera has no sdd card. I reference it via a dedicated ip address on my network.

What else can I try to get this to work?

[Melvin]

Hello greenlakeview ,

When you go to play back and select the device, select the option PC NVR if that is listed and search.

[greenlakeview]

I completely uninstalled and reinstalled/configured the setup again. Still no recordings. Selecting the pc nvr still produces "no records". I can tell it is not recording since the 0,1,2,3... files in the media folder still show the date/time modified when I installed and allocated the space. Those files have not been touched.

Live view works fine. Both camera and pc nvr devices show Online. I even entered invalid passwords into both devices to show them go offline then, online when I put in the correct password.

I am at the end of my line. I need some software that records video so I can go back and review if needed. Live view does not do me much good.

[greenlakeview]

I found this note on the Amcrest site.

Please note some features like PC-NVR are not currently available when the camera is setup with the SN mode or for remote usage.

Not sure I understand what "SN Mode" is.

[markcm]

I think SN Mode might mean when you enter the serial number to identify the camera vs using the QR scan method to scan the bar code, or maybe the IP address.

I could be wrong...

[Melvin]

Hello greenlakeview ,

If the camera is added in the software with serial number, the PC-NVR might not work. So you can try deleting the camera from Pro software and add it again with IP address and see if that helps.

[greenlakeview]

I added the camera to my phone app via the serial number. But, have always used the IP address when adding it to the Pro software (since the computer and the camera are on the same network). It must be the "remote usage" thing that is preventing PC-NVR from working.

I have abandoned the Pro software and downloaded the trial of Blue Iris. That looks like it will work and the $$$$ purchase will be worth it.

[cameraguy]

I am having the same issue. I would really like to utilize your software to record 24/7 with overwrite, but I am unable to get the PC-NVR to record anything. Have there been any update on why the only function of your PC-NVR software isn't working?

I have tried reinstalling, run as admin, disable firewall, reformat drives, allocate different amounts of space, modify record plans, among others, with no success.

what is the process of recording for the software? Your documentation assumes everything is working and does not explain how it goes about its process. If we had more detailed information, the community might be able to help your devs identify possible fix actions.

Also, your documentation does not specify that MS VS redis 2010 32bit must be installed (MSVCR100.dll) before the software will run. (might be something to add to the installer... just sayin...)

please advise