Push notifications on iPhone have stopped

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mjdaggs
Posts: 12
Joined: Fri Oct 21, 2016 6:56 am

Push notifications on iPhone have stopped

Post by mjdaggs »

A couple months ago push notifications stopped working on my iPhone. I have the app installed, it works correctly. Motion detection is setup and working on the DVR - I can see motion recording in video playback. I have all notifications turned on in the app and in the iPhone settings. They used to work, and now are completely not functioning. Please help get my push notifications working again.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Push notifications on iPhone have stopped

Post by Melvin »

Hello mjdaggs,

Please try deleting the camera from the app add it again. Re enable push notifications and this should help.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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mjdaggs
Posts: 12
Joined: Fri Oct 21, 2016 6:56 am

Re: Push notifications on iPhone have stopped

Post by mjdaggs »

Unfortunately that did not help. I also tested the push notifications with my fathers Amcrest DVR on my app and receive no notifications from his system either.
mjdaggs
Posts: 12
Joined: Fri Oct 21, 2016 6:56 am

Re: Push notifications on iPhone have stopped

Post by mjdaggs »

I've also tried installing the Amcrest View Pro app on a second iPhone and don't get push notifications on that device either.
mjdaggs
Posts: 12
Joined: Fri Oct 21, 2016 6:56 am

Re: Push notifications on iPhone have stopped

Post by mjdaggs »

Are you going to help any further?
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