Import/Export settings not working?

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wfiveash
Posts: 3
Joined: Tue Jan 31, 2017 2:17 pm

Import/Export settings not working?

Post by wfiveash »

I have a Amcrest IP2M 841 IP camera which is running firmware v2.420.AC00.16.R, build : 2016-09-09. My issue is that while the various browsers that I have tried on my Mac (Firefox, Safari, Chrome) can connect to the camera and I can login and change settings I am unable to use the System->Export settings function. I see the webpage with the Import and Export buttons but clicking on either does not do anything. Has anyone seen this before?

Note, I have not installed the browser plugin from Amcrest because it isn’t signed by Apple and I don’t like adding more plugins to a browser since it usually affects browser reliability in a bad way. I’m hoping that this isn’t the reason I can’t Export my camera settings.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Import/Export settings not working?

Post by Melvin »

Hello wfiveash ,

Import/export settings do not work without plugins unfortunately.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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wfiveash
Posts: 3
Joined: Tue Jan 31, 2017 2:17 pm

Re: Import/Export settings not working?

Post by wfiveash »

Melvin wrote:Hello wfiveash ,

Import/export settings do not work without plugins unfortunately.
Is there a good reason for this? Note that I am able to configure the camera without the plugin.
dbabits
Posts: 3
Joined: Mon Feb 05, 2018 8:19 pm

Re: Import/Export settings not working?

Post by dbabits »

I 100% agree, and am experiencing the same problem
Last edited by dbabits on Mon Feb 05, 2018 8:25 pm, edited 1 time in total.
dbabits
Posts: 3
Joined: Mon Feb 05, 2018 8:19 pm

Re: Import/Export settings not working?

Post by dbabits »

To the rationale for not installing this plugin I would only add that it scores 2 stars out of 5, with 498 reviewers in Chrome webstore, as this writing...
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