Problems with IR lights

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milton_7
Posts: 1
Joined: Wed Oct 12, 2016 6:35 am

Problems with IR lights

Post by milton_7 »

Several of the IR lights on my camera are not working while in night mode. The camera seems to be working okay with these lights out. However, my fear is that the remaining lights will stop working. Is there a solution available for this problem??? I tried unplugging and then plugging back up the camera without any results. Any assistance will be sincerely appreciated.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Problems with IR lights

Post by Melvin »

Hello milton_7 ,

If only few leds are not turning on unfortunately there is nothing much you can try. If the night vision is really bad you can replace the camera under warranty.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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