Viewer not working with IOS 10

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
redheadkara
Posts: 1
Joined: Thu Sep 15, 2016 11:12 am

Re: Viewer not working with IOS 10

Post by redheadkara »

HtomSirveaux wrote:Pro app updated to 3.40.0050 today. I haven't updated to iOS 10 yet and can't until I can be sure Amcrest works with it. Can anyone confirm whether or not they've gotten live view back with 3.40.0050?
I upgraded to iOS 10 yesterday and the Amcrest View Pro quit working on all iPhones. Upgraded Amcrest software today (upgrade only, did not delete first) and my view has been restored. I have not seen an update for iPad yet. Good luck!
Azuree
Posts: 1
Joined: Thu Sep 15, 2016 3:18 pm

Re: Viewer not working with IOS 10

Post by Azuree »

I would like to seem them release a version for the iPhone that was formatted for the new iPhone 6 and up resolutions.
Updated my iPhone app to the new release today and seems OK now. No where near as good as the app for the iPad though.
aopisa
Posts: 5
Joined: Tue Apr 12, 2016 2:23 pm

Re: Viewer not working with IOS 10

Post by aopisa »

Updated both my iPhone and iPad to iOS 10 and now I cannot access my 720P HD Pro cameras with the Amcrest View Pro app. Not pleased as it was spotty to get two cameras to connect before. I really thought Amcrest was better than this.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Viewer not working with IOS 10

Post by Melvin »

Hello aopisa ,

Please update the Amcrest view Pro app for Iphone. The new update has fixed the failing to connect issue.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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yrick
Posts: 4
Joined: Wed Sep 14, 2016 2:55 pm

Re: Viewer not working with IOS 10

Post by yrick »

I view my cameras using my ipad and not my iPhone.

When will an updated app for iPad be available for iPad running os 10? This is very important for me and others.
wsgrunner
Posts: 2
Joined: Thu Sep 15, 2016 5:41 am

Re: Viewer not working with IOS 10

Post by wsgrunner »

Any update on when we will see a new iPad App that will work with iOS 10?
Bluesky355
Posts: 4
Joined: Mon Aug 08, 2016 7:14 pm

Re: Viewer not working with IOS 10

Post by Bluesky355 »

As a follow up to my previous post, I have to say that the revised Amcrest View Pro app doesn't work as well as the previous version - whether utilized on the iPhone or the iPad. The video and audio feeds are not smooth and there is quite a bit of stuttering in the feed. Hopefully Amcrest can fix this with an updated version of the software.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Viewer not working with IOS 10

Post by Melvin »

Hello all,

Thank you for the feedback. Please also use the feedback option in the app to send your valuable feedback. The IPad app with IOS 10 compatibility is being worked on and would be released at the earliest.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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GreenScrew
Posts: 39
Joined: Fri May 13, 2016 2:55 pm

Re: Viewer not working with IOS 10

Post by GreenScrew »

Got the update today and all is well again.

Now if you'll post an updated/fixed firmware that resolves all the issues in the recent update... things will be grand!
apayrot
Posts: 2
Joined: Sat Sep 24, 2016 3:10 pm

Re: Viewer not working with IOS 10

Post by apayrot »

Had a bunch of text here saying that I couldn't get view pro to work. I just got it working; I had the Sub Stream disabled and couldn't connect. After digging around the forums and trying many things, I decided to re-enable that and give it a try. And it worked :shock:
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