IP3M-954E sends unnecessary motion alerts

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GaryPSU
Posts: 98
Joined: Wed Apr 27, 2016 5:26 pm

IP3M-954E sends unnecessary motion alerts

Post by GaryPSU »

My camera sends a motion email alert with snapshot(s) whenever the camera is first activated (I reboot daily). This also happens when the day to night changeover (ir light) occurs. Is this normal? Not a big deal, but can I disable the alert just for these occurrences?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IP3M-954E sends unnecessary motion alerts

Post by Melvin »

Hello GaryPSU ,

The camera detects motion based on the pixel changes in the image and so it might send false alerts when the IR lights kicks in or out. Also light changes can sometimes cause this. You can try adjusting the sensitivity and threshold. There is no other setting to exclude these events alone unfortunately.
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doobs
Posts: 4
Joined: Mon Jun 06, 2016 11:13 am

Re: IP3M-954E sends unnecessary motion alerts

Post by doobs »

I can't get mine to send me any notifications so I'd say your lucky
GaryPSU
Posts: 98
Joined: Wed Apr 27, 2016 5:26 pm

Re: IP3M-954E sends unnecessary motion alerts

Post by GaryPSU »

Melvin wrote:Hello GaryPSU ,

The camera detects motion based on the pixel changes in the image and so it might send false alerts when the IR lights kicks in or out. Also light changes can sometimes cause this. You can try adjusting the sensitivity and threshold. There is no other setting to exclude these events alone unfortunately.
Thanks!
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