Hello,
I have a Amcrest IP8M-2496EB 4k camera and when I first set it up, everything appease to be okay. But after 10-15 minutes, the camera button disappears (above the network button on the left side). See the screenshot. I have tried Safari, Chrome, IE, Edge and Firefox (both Mac and Windows). If I reset the camera, the button will reappear, but then it will disappear once again... any thoughts?
Camera button gone on webpage IP8M-2496EB
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williamshepherd
- Posts: 1
- Joined: Fri Mar 08, 2019 6:28 am
Camera button gone on webpage IP8M-2496EB
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- Screen Shot 2019-03-06 at 8.02.40 PM.png (353.16 KiB) Viewed 188 times
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James.S
Re: Camera button gone on webpage IP8M-2496EB
williamshepherd,
Please reach out to us via (support@amcrest.com). Request to work with me (James.s) and I will take the ticket and collect some more information as well as troubleshoot what could be happening with your camera.
Please reach out to us via (support@amcrest.com). Request to work with me (James.s) and I will take the ticket and collect some more information as well as troubleshoot what could be happening with your camera.