IP2M-841 reboots 19 times during one hour each day

[Darryl]

Hello -

I recently began experiencing a strange problem with one of my IP2M-841 cameras (all of them are running latest firmware, and problem did begin immediately after applying updates). Every morning between 1:00 and 2:00 am, the camera reboots itself 19 times in the span of one hour. I have similar settings on my other cameras and do not experience this problem. Any idea what could be causing it?

I have powered the camera down and up (disconnecting it from AC supply for several minutes) to see if this would clear the condition, but did not. The camera is operating wi-fi in an office where no triggering event is taking place during those hours (lights off, no motion). I can share more details about the settings if you'd like, but will wait to hear from you first before proceeding.

Regards,
Darryl

[Darryl]

Updating post: Camera appears further degraded. Now, I am unable to "see" the camera from the IP Config software. Also, I cannot log into the camera through http://ip.address. However, the camera still responds to pings from another host on the same network segment. And the camera continues sending out 19 motion alert/tamper alert messages during a one hour window in the middle of the night, complete with screenshots.

Can you please tell me if there is a way to factory reset the camera without using IP Config software? Or, does this camera (purchased in 2016) appear to be a "brick" ?

[longedge]

Have you done a factory reset to start from scratch?