iOS Push Notifications do not work through NVR 4116E

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nukezero
Posts: 9
Joined: Wed Aug 23, 2017 9:54 pm

iOS Push Notifications do not work through NVR 4116E

Post by nukezero »

I have 9 cameras, 5 of which are 1025E, 2 of which are IP2M-841, 1 IP3M-943.

The iOS app was updated 2 weeks ago on December 2017.

If I manually add the IP of the IP2M-841 camera to the phone, the push notifications work. If I add the NVR and then add the push notification for NVR channel 6 for example, which is the same camera, push notification do not work.

I have tried everything on the phone and the camera and nvr settings. Tech support has tried to help me over the phone but it just doesn't seem to work.

I can confirm that the NVR does get the motiondetect on all the cameras because under 'ALARM' category, I do see a log of all the motions for every channel.

Why do push notifications not work through the NVR?
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