Amcrest Forum

I had this problem. Called tech support, and they had me touch the two bare wires (fancy!) together to do a factory reset. You have to hold them for a while - like 30 seconds. After doing this twice (and all the associated setup twice), my Surveillance Station saw it. It's never been reliable, thoug...

I'm having the same problem. IP2M-842E disconnects from NAS several times per day, and usually reconnects within a few minutes. But every 2 or 3 days, it disconnects permanently, requiring power cycle.

I have an IP2M-841 on the same network that works perfectly.