Amcrest Forum

@Melvin, yes I have tried deleting the camera from the cloud and adding it again. Approximately 40 times in all I would estimate.

So it is now 2-3 and though I have had tech support access my computer they cannot figure out why this camera that used to record to the loud no longer will record to the cloud account. Otherwise the camera works fine - I must have it recording to the cloud to place it in service. Any suggestions?

All settings are in order for recording and I have 30 day cloud recording account but nothing records and no motion email alerts are sent. However, in the app, the relay alert activates when motion is detected.